Open 24 hours, 7 days a weekServing Orlando and nearby cities5.0 on Google
5.0 on GoogleEmergency repair
Repair
Installation and Upgrades
Commercial and More
All garage door servicesDoor won’t close, or reverses halfway down? It’s usually the photo-eye sensors. We align, clean, rewire or replace them, and test before we leave.
Many sensor problems take a minute to fix. Try these in order.
Move anything in the doorway: bins, tools, boxes, even a leaf or a web on the lens.
Wipe each sensor lens gently with a soft, dry cloth.
On most openers, steady lights mean the sensors see each other. Blinking or dark usually means misaligned or blocked.
Loosen the bracket nut, aim the sensors at each other until the lights hold steady, then retighten.
Damaged wiring, a failed sensor or sun glare at certain times needs a technician.
The inspection tells us which of these it is.
A bike, bin or car bumper nudges a bracket and the sensors stop seeing each other. It’s the most common cause we see.
Staples through the wire, chewed insulation or moisture in the connections.
Low sun on west- or east-facing garages blinds the receiving eye at the same time every day.
Dust, pollen and webs on the lens.
Water at floor level corrodes connections.
Sensors wear out and need replacing.

Photo-eye sensors are a required safety feature. Since 1993, federal rules have required residential openers to reverse when something is in the door’s path, and the sensors are how most openers do it.
We fix or replace them, mount them at the right height, and test the auto-reverse before we leave. If an older opener can’t support modern sensors, we’ll talk you through a replacement.
Garage door opener installationMost sensor fixes are quick. The price depends on what the inspection finds.
Realigning and cleaning costs less than new sensors.
Damaged runs between the sensors and opener add time.
Sensors must be compatible with your opener’s brand and model.
If it isn’t the sensors, it’s usually one of these.
DoorX dispatches across Orlando and nearby cities. Call to confirm your address.
Call (689) 400-1172The most common reason is the photo-eye sensors. If the beam between them is blocked, the lenses are dirty or one sensor has been knocked out of line, the opener will stop and reverse the door as a safety response.
On most openers, each sensor has a small light. When both are steady, the sensors see each other. A blinking or dark light usually means the beam is blocked or the sensors are out of alignment. Exact colors vary by brand.
Yes. Low morning or afternoon sun shining straight into the receiving sensor can blind it, so the door won’t close at certain times of day. Repositioning or shading the sensor usually fixes it.
No. Photo-eye sensors are a required safety feature that keeps the door from closing on people, pets and cars. If they’re failing, have them repaired or replaced.
Many openers let you close the door by holding the wall button when the sensors aren’t working. It’s a temporary workaround. It means the sensors need attention.
If the quick checks didn’t fix it, we’ll find the fault and get the door closing safely again.
Open 24 hours, 7 days a week
Door stuck, noisy or won’t close?
5.0 on Google
Book garage door service
Tell us what’s going on and we’ll call you back. Need help right now? Call (689) 400-1172.
We only use your details to respond to this request. Privacy Policy