Privacy Policy

Introduction

DoorX Garage Door Repair operates this website for Orlando, FL residents looking for garage door services.

DoorX Garage Door Repair is the data controller, meaning the business responsible for deciding how your personal data is collected and used. We operate the website at doorxgaragedoorrepair.com. This policy explains what information we gather, how we use it and what your choices are. It covers every interaction with this site, including form submissions and general browsing. It’s written in plain language so you can read it in a couple of minutes and actually understand it.

Information We Collect

We collect only the information you give us directly, plus standard browser data.

When you submit a form on this site, we receive the details you enter: your name, phone number, email address, ZIP code, the service you need and your message. Each submission is stored in our website system and emailed to our team so we can respond. We don’t collect payment information through this website.

We also automatically receive basic technical data, such as your IP address, browser type, device type and the pages you visited. This happens on almost every website and does not by itself identify you personally.

How We Use Your Information

We use your information to contact you, fulfill your service request and improve this website.

Your name and phone number go to our dispatch team so we can respond to your inquiry. That’s the primary use. We may also use your contact details to follow up on an open service request. Aggregate browsing data helps us understand which pages are most useful so we can improve them.

We do not sell your information. We do not share it with marketing companies or unrelated third parties. Every piece of data we collect serves a direct operational purpose for DoorX Garage Door Repair.

Cookies and Browser Storage

This site uses cookies and a small amount of browser storage.

A cookie is a small file stored in your browser that can record session behavior, preferences or site analytics. We use cookies to understand how visitors move through doorxgaragedoorrepair.com and which service pages Orlando homeowners visit most.

After you send a form, the site also saves a short note in your browser’s local storage so the booking window doesn’t keep opening on later visits. That note contains no personal details.

You can disable cookies or clear site data in your browser settings at any time. Doing so won’t stop you from using the site or submitting a form, though it may affect how analytics tools record your visit.

Third-Party Services

Some third-party services on this site may receive limited data as part of how they work.

Third-party services are external platforms built into this site that may receive visitor data to function. They include Google Fonts, which delivers the typeface this site uses, Trustindex, which displays our Google reviews, and analytics tools such as Google Analytics where enabled. Each operates under its own privacy policy, which we encourage you to review.

DoorX Garage Door Repair does not control how these third-party platforms store or use data.

Your Rights and Choices

You can ask to access, correct or delete the personal information we hold about you.

If you want to know what data we hold about you, contact us directly. If you’d like it corrected or deleted, we’ll honor that request promptly. To opt out of analytics tracking, adjust your browser’s cookie settings or use a browser extension that blocks tracking scripts.

Data Retention

We keep your contact data only as long as it’s needed to complete your service request.

Data retention means how long collected information is stored and when it is deleted. Form submissions are kept for a reasonable period to support follow-up and service records. Once a service is complete and there’s no ongoing need, the data is removed from active storage. We don’t archive customer information indefinitely.

Children’s Privacy

This website is not directed at children under 13.

DoorX Garage Door Repair does not knowingly collect personal information from anyone under the age of 13. If you believe a child has submitted information through this site, contact us right away and we will delete it.

Changes to This Policy

We may update this policy as our services or tools change.

When we do, the date at the top of this page will show the revision. Continued use of this website after an update means you’ve acknowledged the revised policy. We won’t make changes that reduce your rights without notice.

Contact Us About Privacy

Privacy questions go directly to our team.

Call DoorX Garage Door Repair at (689) 400-1172 or email in**@*******************ir.com. We respond to privacy requests within a reasonable time and will not send you to an automated system for data-related concerns.